Oud Burner

A: For daily retail or commercial use, we recommend zinc alloy or brass bases with a removable 304 stainless steel ash tray. Zinc alloy allows clear, fine pattern details while keeping the burner sturdy. For crystal burners, we use high-density K9 optical glass fitted with an inner metal tray to keep heat away from the glass.

A: Color fading happens when charcoal heat directly touches outer plated surfaces. We prevent this by using a double-layer design: a removable stainless steel inner dish holds the hot charcoal, creating an air gap that blocks direct heat transfer. Our PVD gold coating safely withstands working temperatures up to 400C without peeling or discoloring.

A: Yes. We provide accurate color matching through electroplating (real gold, rose gold, chrome, gunmetal, antique brass) and spray painting based on Pantone color codes. We send physical samples for color approval before starting mass production.

A: Existing mold samples: 5 to 7 days.
Custom molds: 15 to 20 days.
Mass production: 25 to 35 days after final sample approval and deposit payment.

A: We pack crystal and delicate metal burners in custom-molded EVA or PE foam that cushions every corner of the unit. Our packaging passes a 1.2-meter concrete drop test (ISTA 1A standard) to ensure zero damage during sea, air, or courier delivery.

A: Yes. All metal alloys, glass materials, and surface coatings pass REACH, RoHS, and California Proposition 65 test requirements for lead, cadmium, and heavy metal limits. Official test reports from SGS or Intertek can be provided upon request.